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Deposit and Service/Registration Fees are non-refundable and non-transferable. A $35 Travel Quote Inquiry Fee (for up to 4 people) or a Group Research fee (5+ people) of $60 must be paid prior to any quotes have been provided. Payments can be paid via invoice.
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Keep in mind that prices are subject to change without the required deposit(s). If after 5 days, a booking is not secured, or if you choose to book your vacation elsewhere, the Travel Quote Inquiry Fee will be retained by Cozmic Travel LLC as payment for services rendered. Should your Travel Quote expire, a $25 reinstatement fee/additional research fee will be charged.
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All quotes are subject to change and are not guaranteed until deposit has been received.
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Due to COVID-19, please be advised that some borders remain closed. Please be sure to check the travel advisories for your destination of choice.
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Deposit and Full payment terms are outlined on your invoice. Payments can be made by Visa, Mastercard, Discover, and Amex. Deposit amount will depend on package total.
Cozmic Travel LLC holds reservations until “Deposit Due Date” indicated on your confirmation. If deposit/payment is not received by Cozmic Travel LLC on or before the Deposit Due Date, reservations are automatically cancelled. Failure to remit payments on a timely basis will automatically put your booking at risk of cancellation. Please contact us immediately, and at minimum 5 days in advance of your payment due date if you will be unable to meet this obligation. Without limitation, Passenger(s) voluntarily hold Cozmic Travel LLC harmless for cancellation of any booking for either late payment or declination of a credit card.
The parties acknowledge and agree that, in consideration of the work already performed Cozmic Travel LLC in connection with the preparation of the itinerary and quote, and other preparations for the trip, the Deposit has been fully earned by Cozmic Travel LLC and the Deposit shall in no event be refundable to the traveler for any reason whatsoever.
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Space is subject to availability at time of booking. Special event tickets may require full payment at time of booking. Prices may be higher than advertised due to special events, premium nights, and holidays. Travel vouchers and tickets will be mailed/emailed upon receipt of final payment. Group reservations and certain tours/packages may have different payment due dates, date change fees and cancellation fees. In the event that the balance is not paid by the due date, Cozmic Travel LLC reserves the right to cancel the reservation and a cancellation fee in the amount of $50 will be applicable.
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Pre Planned Group Trips
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Deposits and Service/Registration Fees are non-refundable and non-transferable on all group trips. A $50 Registration Fee is added to the total Per Person package price of our trips and is required to attend our preplanned group trips.
Deposits and Payments
Cancellation Fees
In the event that you must cancel your reservation prior to departure, cancellation fees will be imposed as outlined. All cancellations or no-shows are subject to penalties imposed by the supplier. If you require a copy of these terms, please contact the supplier. Additionally, all booking cancellations, transfers to another Agency, or no-shows are considered cancellations and subject to a non-refundable $50 per person fee imposed by Cozmic Travel LLC. All cancellations MUST be in writing and sent to Cozmic Travel LLC by email to Cancellations@cozmictravel.net. Cancellations sent to any other address will not be processed. Upon making the booking, Passenger(s) hereby accept & acknowledge liability for all cancellation fees imposed by Cozmic Travel LLC and the supplier. Cancellations are posted on day that the complete cancellation documents are received by Cozmic Travel so long as they are received before 5:00 p.m. Pacific Time on a business day. Any cancellations during Saturday or Sunday will be processed on the next business day. Excursions, Tours, trips, and/or any other travel services canceled after a client has tendered its "final payment"; as defined by Cozmic Travel LLC for Travel Services (including no shows) are subject to a cancellation fee of 100% of the excursion, tour, trip, and/or travel services package price (unless otherwise stated); Airline Tickets: 100% cancellation fee; Special event tickets and gift certificates are 100% non-refundable.
Pricing
Price and availability quoted by Cozmic Travel LLC are not guaranteed until deposit is fully paid. Pricing and availability may change without notice. Passenger agrees that Cozmic Travel LLC is not responsible for any errors or omissions in any quotes, advertisements, including on our website, resulting in inventory, content, or pricing discrepancies nor is Cozmic Travel LLC responsible for any errors or omissions that may occur as a result of incorrect information from third parties. Suppliers reserve the right not to honor any published prices that it determines were erroneous due to electronic, printing, or
clerical error. You acknowledge this right and agree to hold Cozmic Travel LLC harmless for any actions or damages arising from Supplier pricing.
Cozmic Travel LLC reserves the right to charge Passenger(s) for any increase in taxes, fees, or surcharges (i.e., fuel). Passenger(s) acknowledge this right and agree to pay any such additional taxes, fees, and surcharge.
Air Transportation
Cozmic Travel LLC is not responsible for unforeseen flight delays or schedule changes imposed by an airline. Air schedules may be subject to change at the discretion of the airline. Any cancellations or changes to airlines reservations are subject to any cancellation’s penalties imposed by the airline. All tickets will be issued for economy class unless otherwise specified. All travel will be round-trip unless otherwise specified. Seat assignments are subject to the airlines policies and may not be able to be
made until you are at the airport on the day of departure. Airline tickets booked through Cozmic Travel LLC may not be eligible to earn frequent flyer miles. You agree to confirm all bookings with the airline prior to the stated date of departure (Cozmic Travel LLC recommends confirming 72 hours prior). Direct flights may be “non-stop” or may involve one or more stopovers (in the latter case this means the same flight by the airline, because the flight number remains the same). The same applies to connecting flights that may be subject to crew changes. When you reserve a scheduled or charter flight involving a stop-over in a town, and the second flight takes off from a different airport to the airport of arrival,
ensure that you have sufficient time for reaching the second airport. The journey to the other airport is at your own expense. Cozmic Travel LLC will not be able to reimburse you for these costs, nor will it be liable if you miss the second flight. Cozmic Travel LLC responsibilities in respect to air travel are limited by the relevant airline’s conditions
of carriage. The airline fulfilling your contract for carriage may change from the airline mentioned by Cozmic Travel LLC. Cozmic Travel LLC is not able to specify the type of aircraft to be used by any airline. If an airline cancels or delays a flight, you must work directly with the airline to ensure you arrive at your destination on or ahead of time. Cozmic Travel LLC will not provide any refund for Trips missed, in part or full.
Limitation of Liability for Air Transport
IN ADDITION TO THE LIMITATIONS OF LIABILITY SET FORTH ABOVE, YOU AGREE THAT COZMIC TRAVEL
LLC IS NOT LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO ANY AIRLINE TIMETABLE
CHANGES, DELAYS, CANCELLATIONS, MISSED CONNECTIONS, MECHANICAL PROBLEMS, INCLEMENT
WEATHER, SEATING REASSIGNMENTS, LOST/DELAYED BAGGAGE, SCREENING AND SECURITY DELAYS,
REFUSED BOARDING OR FAILURE TO CHECK-IN PROPERLY.
Airline tickets are highly restrictive, non-refundable, and non-transferable. Modification of passenger names, dates, times, routings, or departure/arrival airports is at the sole discretion of the airline and, if permitted, will likely be subject to a substantial change fee. Passenger is responsible for any such fees. With regard to the purchase of air tickets, Cozmic Travel LLC acts simply as an intermediary between you and the airline. Once you book a reservation, your credit card or debit card will be charged for the
amount shown – regardless of whether or not the reservation is used. Credit will not be given for any unused airline tickets and cannot be used toward any future bookings.
All tickets will be issued for economy class unless otherwise specified. All travel will be round-trip unless otherwise specified. Seat assignments are subject to the airlines policies and may not be able to be made until you are at the airport on the day of departure. Airline tickets booked through Cozmic Travel LLC may not be eligible to earn frequent flyer miles. You agree to confirm all bookings with the airline prior to the stated date of departure (Cozmic Travel LLC recommends confirming 72 hours prior).
Direct flights may be “non-stop” or may involve one or more stopovers (in the latter case this means the same flight by the airline, because the flight number remains the same). The same applies to connecting flights that may be subject to crew changes. When you reserve a scheduled or charter flight involving a stop-over in a town, and the second flight takes off from a different airport to the airport of arrival, ensure that you have sufficient time for reaching the second airport. The journey to the other airport is at your own expense. Cozmic Travel LLC will not be able to reimburse you for these costs, nor will it be
liable if you miss the second flight. Cozmic Travel’s responsibilities in respect to air travel are limited by the relevant airline’s conditions of carriage. The airline fulfilling your contract for carriage may change from the airline mentioned by Cozmic Travel LLC. Cozmic Travel LLC is not able to specify the type of aircraft to be used by any airline. If an airline cancels or delays a flight, you must work directly with the airline to ensure you arrive at your destination on or ahead of time. Cozmic Travel LLC will not provide
any refund for Trips missed, in part or full.
Lost/Damaged Baggage – Excess Baggage Charges
Lost/damaged baggage is the responsibility of the supplier not Cozmic Travel LLC
Each airline has its own policy regarding luggage. We recommend that you check with your airline ahead of time for any weight restrictions and additional charges relating to checked baggage. You will be responsible for paying to the airline any additional charges for checked or overweight baggage, including, but not limited to, golf bags and oversized luggage. If you exceed the weight limit set by your airline, and excess weight is permitted, you must pay a supplement directly to the airline at the airport. The airline is liable to you for the baggage you entrust to it only for the compensation contemplated in the international conventions and relevant statutes. In the event of damage, late forwarding, theft, or
loss of luggage, you should contact your airline and declare the damage, absence, or loss of your personal effects before leaving the airport, and then submit a declaration, attaching the originals of the following documents: the travel ticket, the baggage check-in slip, and the declaration. Cozmic Travel LLC strongly recommends that you obtain an insurance policy covering the value of your items and is not responsible for any delayed, damaged, lost or stolen baggage.
Typographical Errors
In the event of a typographical error, Cozmic Travel LLC reserves the right to re-price or change any quote or reservation with or without notice.
Unused Services
Unused services are non-refundable and non-transferable
Passenger Responsibility
Passenger is required to immediately review all aspects of their booking to verify (but not limited to): passenger names, mailing address, email address, telephone number, date of birth, pricing, airfare, arrival/departure airports, accommodations, and organized activities on your booking receipt. Please notify Cozmic Travel LLC immediately if any omissions and/or corrections are needed regarding the booking details. Passenger(s) voluntarily assumes full & sole responsibility for any and all risks and/or costs involved with failure to report such errors and/or omissions. Passenger is required to verify the accuracy of the passenger’s LEGAL first & last names. It is mandatory that guest names be identical to
the Passenger(s) LEGAL first and last names and identical to the names as they appear on booking and travel documents. Cozmic Travel LLC reserves the right to decline to accept any person as a member of a trip, or to require any participant to withdraw from the trip at any time when such action is determined to be in the best interests of the health, safety, and general welfare of the group or the individual participant. No refunds will be provided, and the person is responsible for any transportation expenses to return home.
Travel Documents
Passenger(s) assumes sole responsibility to independently confirm all documentation requirements for all passport, visa, vaccination, or other entry and/or travel requirements of each destination. Passenger(s) assumes sole responsibility for, and hereby releases Cozmic Travel LLC from any claims or responsibility for any and all damages incurred as a result of Passenger(s) failure to comply with applicable documentation requirements, including but not limited the requirement that all Passengers procure, and have on their person the proper travel documents at all times. Cozmic Travel LLC recommends the Passenger(s) consult with the appropriate domestic and foreign governmental agencies for the current document requirements.
Please note, effective January 23, 2007, a valid passport will be the only acceptable document for travel to Mexico.
Activities offered during your stay
An activity may not be appropriate for all ages or for individuals with certain medical conditions. Cozmic Travel LLC may not be held liable in the event of an incident or accident which is due to a lack of vigilance on your part. It may happen that certain activities referred to in the Trip description are no longer provided by our local provider for climatic reasons, in the event of force majeure, during a stay out of the tourist season,
or when the minimum number of participants required for providing a given activity is not reached (examples: group sports, children’s clubs). In the early or late season some activities may not be available, some of the facilities (restaurant, swimming pool, etc.) may be closed, or maintenance work may be in progress. As a general rule, entertainment and sports activities may vary in frequency depending on how many people are staying at the time and on climatic conditions. Particularly during the high season, it is possible that the number of parasols, loungers, sports equipment, etc., are insufficient for the demand. The opening hours of bars, restaurants, and clubs, etc., may be irregular and dependent on the management of the establishment in question. You agree that Cozmic Travel LLC
is not liable for activities unavailable due to any of the reasons listed above.
The sports activities offered for collective participation are often organized by outside providers. Any travel costs related to such activities are at the customer’s expense. Similarly, these activities may be withdrawn at the discretion of the organizer if there is insufficient demand. This will not give rise to any entitlement to compensation.
YOU ACKNOWLEDGE THAT THE USE OR ENJOYMENT OF AN ACTIVITY MAY BE HAZARDOUS AND
INHERENTLY RISKY, AND, TO THE MAXIMUM EXTENT PERMITTED BY LAW, COZMIC TRAVEL LLC SHALL
HAVE NO LIABILITY FOR ANY PERSONAL INJURY OR DEATH; LOST, STOLEN, DAMAGED OR DESTROYED
PROPERTY; OR OTHER LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE AND OPERATION
OF THE ACTIVITY, AND ALL ACTIONS OR EVENTS OCCURRING PRIOR TO, DURING, AT OR AFTER, THE
ACTIVITY.
COVID-19
The worldwide COVID-19 pandemic has resulted in the enactment of various travel restrictions
throughout the world. These laws can be enacted or modified in every country or local jurisdiction as conditions develop. Client/Traveler is hereby notified and acknowledges that travel restrictions throughout the world are outside the control of Cozmic Travel LLC and are subject to change at any time and without notice Cozmic Travel LLC. Client/Traveler assumes all risks of travel, including the risk of contracting COVID-19 and agrees to hold harmless Cozmic Travel LLC of any claims or damages relating to illness, hospitalization, medical bills or death from this disease or any other disease contracted during travel. Client/Traveler assumes all risks of any changes, limitations, and restrictions in the travel plans due to COVID, including without limitation, site closures, travel restrictions, and/or mandatory quarantines. Client/Traveler agrees to hold harmless Cozmic Travel LLC, its agents, employees and principals from all claims and damages relating COVID, including any cancellations, closures, changes, restrictions, or limitations in travel plans due to COVID.
Travel Protection
Travel insurance protection is Strongly Recommended. As your travel agent, we have a professional responsibility to recommend the purchase of travel protection to protect both you and your vacation. While we do offer coverage through certain carriers, we cannot compare all the policies or companies currently in the marketplace. This responsibility rests solely with you the customer and we advise you to do your research and find coverage that best fits your individual needs. Cozmic Travel LLC is limited to advising you of the need for such coverage. By declining travel protection, you acknowledge and accept liability for any cancellation penalties, damages and/or out–of-pocket expenses incurred. You also acknowledge and accept responsibility for arranging and paying for any treatment in case of a medical emergency while traveling. Please note that if you decline this type of coverage, you have waived your right to this important coverage and your confirmation will note “declined” next to the travel protection section of your confirmation. If you HAVE purchased travel protection, please remember to review your confirmation for accuracy and call us
immediately if you believe you have travel protection, and your confirmation indicates declined. Failure to contact us will be considered waiver of travel protection.
We urge you to read your policy when it arrives as it contains important information. This information includes, but is not limited to, details on the extent of coverage and procedures for making a claim. All requests for service under the policy must be filed directly with the travel insurance provider, in accordance with the policy terms and conditions, which you the passenger are responsible for reviewing upon receipt of your travel protection policy. Cozmic Travel LLC is not able to give advice with regard to possible cancellations and any associated claims processing. All queries regarding cancellation, penalties, coverage should be directed to your particular travel insurance provider. Please note that the
travel insurance provider may not be allowed to discuss your claim with Cozmic travel LLC due to privacy laws (e.g., HIPAA). Accordingly, you acknowledge that Cozmic Travel LLC cannot be involved in any aspect of your claim/request for service. Passenger(s) acknowledge and agree that Cozmic Travel LLC has no control over the travel insurance provider or its coverage decisions, and as a result Cozmic Travel LLC is not responsible for and shall not be liable for policy coverage, claims processing, or the denial of any claims.
LIABILITY LIMITATION
Cozmic Travel LLC, acts only as agent for Client in acquiring transportation, hotel accommodations, sightseeing and other privileges, or services for the Client's benefit, and on the express condition that Cozmic Travel LLC not be responsible for any loss, accident, injury, delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of any act, negligence or default of any company or person engaged in or responsible for carrying out any of the arrangements, or otherwise in connection there with. Cozmic Travel LLC, shall not be liable for any injuries or any damage to any client
or be subject to any claim, demand, injury, or damages, whatsoever, including without limitation, those damages from acts of passive or active negligence on the part of Cozmic Travel LLC, its officers, employees, or agents. Client does hereby expressly release and discharge Cozmic Travel LLC from all such claims, demands, injuries, damages, actions, or causes of action. Client acknowledges that he/she has carefully read this paragraph and fully understands that this is a waiver and release of liability. Without limitation, Passenger(s) assume the risk of, and agree that Cozmic Travel LLC is not liable for any damages arising from or related to any act of God or public enemies, arrest, restraints of any
government or rulers of people, piracy, war, revolution, extortion, terrorist activity, threatened or actual rebellion, political upheaval, civil unrest, riots, fire, lockouts, explosion, collision, weather conditions, dangers incident to the sea, mechanical or construction failures or difficulties, diseases, local laws, abnormal conditions or developments, closure of airports/seaports/hotels/train stations, carrier or
supplier logistical problems, computer problems stranding, food or water poisoning, illness, grounding, perils of the sea, rivers, canals, locks or other waters, perils of navigation of any kind, theft, accident to or from machinery, boilers, or latent defects even though existing at commencement of the trip, desertion or revolt of crew, or lost/damaged/delayed luggage.